Average delivery time is 3-5 business days. Delivery times vary depending on your destination.

If the product is unused, unopened, and unprocessed, you can return or exchange it within 14 days of receiving it. For details, please see our Returns and Exchanges Policy .

You can cancel your order before it is shipped. Please note that if you cancel after it has been shipped, it will be treated as a return.

Shipping fee is a flat rate of 880 yen (tax included). This applies to all deliveries regardless of the order amount.

sukui's medical wear is made from 100% hemp, which has natural antibacterial and deodorizing properties. It is lightweight yet durable, providing comfort even during long shifts. It uses a spinning method that takes advantage of the fiber length, which is different from conventional spinning methods, to achieve a smooth feel like rayon or silk.

Washing temperature : 30 to 40°C using mild detergent.

Machine washable, hand wash recommended Although it is possible to use a washing machine, hand washing is recommended to avoid damage to the fibers and stitching.

How to dry : When drying, shape the garment to ensure a neat finish after drying.

Drying method : We recommend drying in the shade in a well-ventilated place rather than in direct sunlight.

Prevents color transfer : Wash dark colors separately from other clothing to avoid color transfer.

Detailed explanation:

Reason for shaping : To prevent wrinkles after drying and reduce the effort required for ironing.

When ironing : Use a pressing cloth when ironing.

Optimize your drying method : Drying in the sun will cause fading and deterioration, so we recommend taking it in for a short time or drying it in the shade in a well-ventilated place. Using a dryer can cause shrinkage and damage.

Ironing : Avoid hot ironing. Instead, use a steam iron or hang the garment on a hanger and steam it to remove wrinkles for a natural finish.

SUKUI Care is a plan to support medical professionals to keep their medical wear in the best condition for a long time. There are 1- or 2-year contract options, and you can receive regular maintenance and repairs at a discounted price.

Embroidery service can be selected as an option on the product page. You can create your own original medical wear by specifying the text you want to customize.

At sukui, we provide maintenance services to keep your clothing clean and functional through cleaning and repair. For details, please see the maintenance page .

When the product reaches the end of its useful life, please send us a collection request. Customers who participate in the collection will receive a 10% discount coupon for their next order.

We will responsibly use the collected products as new resources. We are preparing several recycling systems, one of which is a test of composting, which utilizes the natural characteristics of hemp and returns it to the soil. As soon as the details of the recycling system are decided, we will announce them on our website. Please stay tuned as we are working hard to build the best system with the lowest environmental impact.